Occasionally it may happen that guests do not move into their holiday accommodation for personal reasons or leave early. In order to find a suitable compensation for damages for the accommodation provider, the guidelines of the Austrian Hotel Regulations apply to all accommodation providers. These guidelines apply to both oral and written orders.
It shall be incumbent upon the Proprietor to endeavour to let the rooms not used elsewhere in accordance with the circumstances.
If the accommodation contract was agreed for a certain period of time (verbally or in writing), it shall end with the expiry of the time. If the guest departs prematurely, the accommodation provider shall be entitled to demand the full agreed remuneration. However, it shall be incumbent upon the accommodation provider to endeavour to let the unused rooms to another party in accordance with the circumstances.